Ashley is our golden girl from the Golden State. Native to San Francisco and a former UCLA student, her initial passion in life has always been sport. A keen soccer, volleyball, and softball player, she presumed her life would involve continuing to play sports in her spare time and making use of her Master’s in Psychology during professional hours — and then she visited Las Vegas.
Making her first trip on a weekend getaway with three friends, Ashley immediately fell in love with Vegas, and it’s a relationship that shows no sign of diminishing. As well as being dazzled by the riotous sights and sounds that draw so many to the desert, Ashley found herself watching slots games and the people who played them, and wanting to find out more.
Upon returning home, Ashley focused on learning as much as she could about the mechanics of gambling and everything it has to offer. Combined with multiple trips back to Vegas, and a keenness to dabble in the online casino world when she couldn’t make the trip, Ashley’s aspirations began to change. She began to write articles in an effort to spread her ever-growing knowledge of the gambling world, focusing initially on casinos, but then expanding further into the sports betting and casino realm. Now, Ashley is a Contributing Editor of Las Vegas How To; our golden All-American-girl whose life took a surprising, but hugely rewarding, direction the moment she first inhaled Las Vegas’ dry, opportunity-rich desert air.
BetMGM Review for Casino & Sportsbook USA 2021
Is BetMGM legit and safe? Check out our review on casino, poker and betting
Welcome to this BetMGM review. We’ll be looking at the two most popular areas offered by this operator, the BetMGM online casino and the BetMGM online sportsbook. We’ll also be answering the questions; is BetMGM legit and is BetMGM safe?
As you probably know, exactly which features are available to you will be governed by which particular state you happen to be in. For instance, BetMGM poker is available in both New Jersey and Pennsylvania but if you are accessing the site from other parts of the country you could be limited to what you can see.
BetMGM: Pros & Cons
Everything offering on one site (dependent on location)
Excellent mobile app for playing on the move
Extensive selection of slots & games
Attractive Bonus on both Casino and Sportsbook
The site is still a work in progress and sometimes slow and hard to navigate
Bonus Offers - A range of generous Bet MGM bonus offers
This operator has a great reputation for offering excellent bonuses, and this BetMGM review found more than one BetMGM bonus. BetMGM Casino’s new accounts will benefit from two Freeplay deposits. An initial one for $25, and a deposit match of up $1000 for your first deposit. You’ll then have to play through x1 on the smaller bonus and x15 on the larger one before you can withdraw any winnings. The time limits are 3 days and 30 days respectively.
Those signing up for the BetMGM sportsbook for the first time will benefit from a risk-free first bet up to $600. In practical terms, this means that if your first bet loses, you get $600 in wagering credits. If your first bet is under $50, you’ll get it all in one go, if you bet over $50 (say $300) you’ll get 5 separate $60 credits to use.
The Poker bonus is equally attractive, with $25 on the house and a deposit match up to $600. As with the other bonuses, there are playthrough requirements, with the deposit match delivered increments as you play.
100% up to $1000
T&Cs apply, 18+
100 Free Spins
T&Cs apply, 18+
100% up to $600
T&Cs apply, 18+
Usability - Big investment on making the BetMGM site more user friendly
On visiting the site, however, the first thing you will notice is how good it looks. Clearly, a lot of time and money has gone into the site design and make it look legit and safe. The copious use of gold and black does give the site an affluent and classy feel, unlike other sites which try to make themselves look like an arcade.
The left to right design when placing an event is one you will be familiar with from other sites, and if you are new to online betting then you should find the way it works intuitive and easy to use. Account information is easy to access and it’s easy to see everything you have on the go with a click or two in the top right-hand corner.
The only slight drawback is the site does seem to move slowly and is a bit clunky. Although this is not a deal-breaker, perhaps the operator should take a look at the loading speed?
Payments - BetMGM support a range of payment options
Like other BetMGM reviews, this BetMGM review found that there were a variety of methods available to fund your BetMGM account. These include bank transfer, e-check, and card payments.
BetMGM recommends VIP Preferred which transfers money directly from your bank account after a few ID checks. Your account will be funded immediately and no extra charges seem to be incurred. You can also use your Visa/Mastercard plastic for deposits but it will depend entirely on your card provider if they will allow it or what additional charges they make for funding your account.
Discover cards are also accepted and the transfer takes place quickly and there are no extra fees. Alternatively, you could use PayNearMe or fund your account by using the ‘Bill Pay’ function on your bank account. The easiest way, however, is probably just to link your bank account to your BetMGM account for quick deposits.
While conducting this BetMGM review we found none of these payment methods excluded you from the bonus offers.
Customer Service - BetMGM provide an extensive help center
Many operators take their customers for granted, which can be frustrating for anyone when they cannot access their money or service they have paid to receive. This is not the case with BetMGM, which has taken a look at the whole process and come up with an interesting solution.
Help areas are nothing new for online operators like BetMGM but the extensive help center covers practically every eventuality you could think of in the normal run of things. This means then, that the only people contacting customer support should be those with bigger queries, which consequently will take longer to resolve.
Due to Covid 19, the phones aren’t being answered but you can schedule a callback, which has the additional benefit of being at the operator’s cost. They will also have some grounding in what your query is, as there is a multiple-choice menu to go through on the site to get you to the right place for your answer.
License & Security - Bet MGM is a fully licensed and secure operator
BetMGM is a licensed and available Michigan, Nevada, New Jersey, Iowa, West Virginia, Indiana, Tennessee, Colorado, Virginia, and Pennsylvania. However, the extent of services that the residents of these states can use will vary according to location.
Bet MGM is part of MGM Resorts and is listed on the stock exchange. MGM Resorts consists of hotels and casinos, conference spaces, restaurants, shops, and live entertainment as well as BetMGM, so it’s safe to say the company is a household name.
Based on this, it’s an easy step to work out if your money is secure. While conducting this BetMGM review, we found that they have state-of-the-art security and firewall to keep data safe. As with many online accounts, the weak link in the chain is often the end-user, so there is also an extensive section in the help center about how you can keep your account safe.
The same help center also has information on responsible gambling, which puts it in front of many other operators, but it is probably early days for this site to be winning any awards just yet.
Additional Rewards - A straightforward points-based BetMGM loyalty program
It is slightly surprising that while we were conducting this Bet MGM review, we found no evidence of a VIP program. The high-end look of the site would have made such a program a logical next step. However, BetMGM has opted for a points-based loyalty program, which once examined, we found was a better alternative.
This is because BetMGM users tap into the M life rewards program used by the parent company MGM Resorts to earn iRP points which can be redeemed for bonuses onsite, cash, or complementary services at the resorts owned by MGM.
Points are earned depending on your type of wager, with parlay bets earning more than straight bets, video poker and table games earning more than slots, and entering poker tournaments earning most of all per dollar wagered. All in all, this appears to be among the best loyalty programs offered by any operator.
Software - Quality software providers
Online casino operators can sometimes be guilty of just having the same (or at least derivative versions of) games you are likely to see everywhere else. As a result, many users will take advantage of the bonus offer and just move on to the next cookie-cutter casino site.
As you would expect given that BetMGM is part of a wider empire that owns real casinos, this is not the case here. MGM has a wide range of games from NetEnt, Konami, IGT, Bwin, and Evolution that are all modern with state-of-the-art graphics. The practical upshot of all of this means that you get to play slots that look like they could be on a casino floor – a bit like what we found with our Borgata review.
Clearly, this is a big pull for users, and the extensive range of games available should tick all of the boxes for customers who have been disappointed elsewhere.
Game Portfolio - Lots of games to play
Like many of the best online casinos, BetMGM has a range of slots and table games, as well as live dealer games (more on those in a moment). There is plenty of focus on the slots, and rightly so, with the quality of the games and the increasing range becoming the standout feature.
As well as the regular slots, there were, at time of review, 8 active jackpot slots, although several of those shared the same jackpot which again, at time of review sat at three-quarters of a million dollars. This puts it on par with our Caesars Casino review.
Another draw for the new member working their way through the generous 100% Freeplay deposit match bonus, will be the 33 table gains that were available while we carried out the BetMGM review. There are several different types of roulette including American and European, more than one version of video poker and Blackjack games to beginners right up to Pros.
Live Casino - An immersive live casino
While we were conducting this BetMGM casino review. We found that this operator offered live dealer games. Given the overall pedigree of this operator and its firm links to real casino operations, we expected this to be something special.
True to form, while there were not a huge amount of games on offer, they were excellently presented and ran without any glitches, absolutely key in the live environment such as this one. The games on offer during this Bet MGM review were Live Blackjack, Infinite Blackjack, American Roulette, and Baccarat.
None of these games are what you might call special but with the pedigree that BetMGM has in this particular arena, you would not expect to see the gimmicks that other operators might use to entice players to spend time on the live casino areas of their sites. It’s easy to see that BetMGM is aiming for quality rather than quantity here and from what we could see during this BetMGM review, they appear to have succeeded.
Limits - Set your own limits
As explained above, BetMGM has a slightly different take on limits to that which you might find elsewhere with other operators. Rather than have strict limits that cover all users, a move which might limit some and allow others to get in way over their heads, Bet MGM allows each user to set their own daily or weekly loss limits.
This allows users to play to their own criteria, and at the same time allows them to guard against the cardinal sins of emotional betting or chasing losses. It can be easy to point out flaws in this approach, however, and BetMGM also has many resources to help people set responsible limits and seek help if a problem develops.
Product Summary - A great online casino
Given the pedigree of the operator in this area, we were expecting this part of the operation to be excellent. While in a perfect world you might want to see a few more games than are on offer here, overall BetMGM Casino did not disappoint.
The quality of quantity approach seems to have worked here, and with the longevity of most of the quality games, it provides a firm base to build on for the future. Taking time to work with developers to create games rather than ship in a load of ‘off the peg’ slots to fill up the roster means that these games will take longer to date and therefore will not need to be replaced.
This area should not have the same ‘dated’ look that you might find with other operators and based on this, this review can see no reason why this should be the first or next place you open an account.
100% up to $1000
T&Cs apply, 18+
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BetMGM Sports Betting
Betting Markets - Lots on offer
BetMGM has already made great strides since going live for the first time less than two years ago. Given that it is such a new operator, you might be forgiven for thinking is BetMGM safe? and wondering if the range of sports covered would be limited.
The answer to both these questions is a resounding ‘no.’ The sports covered all of the domestic headline sports of football, baseball, hockey, and basketball, as well as Nascar and sports from around the world. This includes soccer from the UK and Europe with the Premier, Europa, and Champions League covered, with the overall range very similar to what we found in our Bet365 review, our Betfair review, and our look at Fanduel review.
All of the usual markets are included, so as well as the straight win/lose bets you can bet on certain score lines or whether the result will e over or under a given number of points or goals. At Bet MGM there is a definite emphasis on parlay bets, which is a combination of bets you may have also heard referred to as an accumulator.
Odds - Competitive odds
There are no preferential odds given at BetMGM however the ones displayed on the sites should be some of the best around. While we carried out this BetMGM sportsbook review we found the odds to be fair, and we found no odds that could be discrepancies or particularly generous.
As there is a focus on parlay bets, and some very good tools for creating your own, any advantage with the odds can be found using the flexibility of these to create compound wagers you might not be able to create elsewhere.
The odds are American standard, and if you are more used to using decimal odds or fractional odds (ie 4/1) then you can convert them manually by dividing by 100 (or dividing by 100 and adding/subtracting 1 for decimal). There is no function on the site to do this, however, for the majority of members, this will be completely fine.
Live betting & streaming – Extensive live streaming
Live streaming is a feature of many sportsbook operators and BetMGM is no different. There is an extensive schedule of streamed events across the sports covered by this operator, however not every event that you can place a bet on is streamed.
This doesn’t have to be a problem as many TV channels and other streaming services also show a large number of events, and chances are if you are interested enough in a particular sport to bet on it, you will also be interested enough to have a subscription to watch it.
You can carry on wagering on events once they are live, where the number of events that change the odds quickly means that you can place some very profitable bets during BetMGM live betting events. As mentioned above, however, just because an event is open for live betting, that it will be available for live streaming on the site.
Limits - Varied limits
It is not uncommon for an operator to have a maximum bet limit, for the safety of both the member and themselves. BetMGM does have a similar function, but it is done slightly differently. Instead of a standard house limit, members are allowed to set their own losing limits for a certain period of time.
This allows the member to bet to their own criteria rather than that of the operator. While this is in place, there are also extensive resources available that advise and support responsible gambling. With the extensive experience in this area that MGM has, you can expect those resources to be some of the best available.
Product Summary - An excellent sportsbook
This Bet MGM review found the BetMGM online sportsbook to be particularly impressive, especially since it is a relatively new player in many of the states the operator now covers. The number of sports covered is extensive as are the markets and the odds fair if not generous.
The standout feature here though is the ‘easy parlay’ betting tool where members can create bespoke bets they might not be able to place elsewhere. The combinations and permutations possible make this an excellent way for experienced hands to apply their knowledge to increase their winnings rather than a series of single bets.
The novice user will also find this tool interesting and also educational. The new member will also find the site easy to navigate and bets easy to place, with an extensive help section that should make BetMGM sportsbook one of the better choices for your first or next betting account
100% up to $1000
T&Cs apply, 18+
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Software - Quality software
Given the pedigree of BetMGM and the operator’s parent company, we were expecting the software to be bespoke and not a badly personalized version of commercial white-label software. On taking a closer look that is exactly what this BetMGM review found and saw something that was not only unique but also freely adaptable at short notice rather than something that could only improve via a generic update.
Once this is established, you realize that player numbers are not really the issue they might be for other operators, and the software is constantly updated based on player feedback. This is something you do not see from other operators and definitely ticks a box for this review.
The only problem here though is that it does set the bar very high when it comes to looking at the rest of this BetMGM poker operation.
Game Types & Rake - All the classics
It doesn’t look, however, that any of that disappointment will be caused by the range of games on offer with BetMGM poker. As you would expect from an operator like this, all of the main variations are covered. There is Texas Hold ‘em, in both no limits and fixed limits formats, and in-house variants of Hold ‘em BetMGM which caters for all experience levels and bank size, as well as Omaha and Omaha Hi/Lo.
The rake is very much as you’d find elsewhere, with a percentage of stake charged at $0.01 or $0.18 per pot, with the cap varying according to the stakes and starting off at $1.00 and rising to $5.00. The rake is not paid out to VIP players and the advantage here other operators is that you gain iRewards points on every dollar which you can cash in for bonuses and rewards as mentioned earlier in this BetMGM review
Tournaments - Big wins
As well as the rake tournament fees also apply for the many tournaments that take place at BetMGM poker. These can be as much as 20% of the buy-in. During this BetMGM review, we found that there was always a tournament of some description running.
Once registered, you will be able to see the tournament schedule to find the right one for you, but the real eye-catchers are the $10K guaranteed tournament that takes place daily and the Mega Tuesday tournament with a minimum of $12K prize pool that takes place once a week.
Entry fees for this last tournament sit at $535 but if you bust out you can re-enter. The most attractive proposition, however, and with a lower buy-in of just over $200, is the Sunday $40K tournament. With this tournament, you can expect entry numbers to be very high and you can also expect the more experienced players to target events like this.
Limits - Varied poker limits
As with other areas of BetMGM operation, the limits are not so much set by the house as by the players themselves. They can set loss limits to protect themselves and there is plenty of help and guidance to allow them to set responsible boundaries. There is also additional guidance on where to turn if a player feels they are going beyond these limits and where help can be found.
Product Summary - A superb poker offering
During this review of the BetMGM poker operation, we saw much that was impressive. As well as the state-of-the-art software on offer, we also saw a large education section for new players to learn the basics of the game. This step-by-step guide and glossary are useful to fill in any gaps that novice players might have in their knowledge and allows them to play both the cash games and compete in the tournaments more effectively.
As stated above, BetMGM does tend to set the bar very high by giving the new visitor a very good first impression but from what we saw do not do anything other than meet the standards much, if not all of the time. New players might be surprised by the size of some of the tournament buy-ins, but more experienced players will see the value offered by such events and the potential to win from the generous prize pools.
There is plenty of chance for players to build their experience levels with tournaments running all of the time and this review found no reason why you would not want to open an account.
100% up to $1000
T&Cs apply, 18+
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BetMGM Review FAQ
💭 Can I use BetMGM in New Jersey?
BetMGM is available in Michigan, Nevada, New Jersey, Iowa, West Virginia, Indiana, Tennessee, Colorado, Virginia, and Pennsylvania. However, which features are available out of Sportsbook, Casino and Poker will vary from state to state. Which services are available to you can be checked in the latest reviews
💰 How does the BetMGM Bonus work?
BetMGM Bonuses usually have an ‘on the house’ free bet and a 100% deposit match up to a certain limit when you register. BetMGM is available in Michigan, Nevada, New Jersey, Iowa, West Virginia, Indiana, Tennessee, Colorado, Virginia, and Pennsylvania, and which bonus you will be eligible for will depend on where you are and can be found in the latest information
💳 How long does it take to withdraw from BetMGM
BetMGM has a security operation for both deposits and withdrawals and the length of time it takes to get your money will depend on how you want to withdraw. For most methods it is 1-5 business days, however, faster methods are often updated in the latest reviews
⚖️ Is BetMGM Casino Legal
BetMGM is available in Michigan, Nevada, New Jersey, Iowa, West Virginia, Indiana, Tennessee, Colorado, Virginia, and Pennsylvania. However, Casino areas are not available in all of these states, although BetMGM is expanding all of the time. Which services are available to you can be checked in the latest reviews
📞 How do I contact BetMGM customer service?
Bet MGM has an extensive help Center that should answer most queries without having to wait for a reply from Customer Services. However, if you do need to contact them they can be reached via phone at 609-248-9531 or through email at [email protected]
Overall Conclusion - Put BetMGM at the top of your list
It’s not just this that makes BetMGM an impressive operator, however. The look and feel of the site is evidence of the money and investment one of the world’s larger companies has put into this operator. The site is still a bit clunky, but with so many variations on features and services due to location, this is understandable.
This is far from being a deal-breaker and this is a very good place to either start or continue your online betting. With the backing of the parent company, this is likely to go on to be one of the bigger if not the biggest operators of this type in a very short space of time.
Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.
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