Social casinos are becoming more and more popular with gamblers in the United States. They offer a fun and sociable gambling experience that is open to all types of casino players. As one of the most reputable names in the industry, it is no surprise to discover that Hard Rock offers a popular social casino for players.
In this Hard Rock Social Casino review, we will look at the operator’s range of games, as well as their customer service and payment options. We will also be answering vital questions such as ‘is Hard Rock Social Casino legit?’ and ‘Is Hard Rock Social Casino safe?’
Hard Rock Social Casino: Pros & Cons
- Extensive library of online slot and table games
- Excellent loyalty scheme for regular players
- Secure and reputable gambling operator
- Easy to navigate site and app
- Limited customer service options
At social casinos, such as Hard Rock, you do not play with real money, instead you use real money to purchase quantities of virtual currency, known as Coins. This virtual currency is used within the casino and can be exchanged for rewards when you reach certain thresholds. This principle is the same at Hard Rock Social Casino, as well as other casinos such as our Huuuge Casino review.
Hard Rock Social Casino offers a number of exciting ways for you to win Coins. For a start, once every day you can spin a prize wheel to reveal a Coin prize that is added to your account. You can also acquire coins by watching promotional videos and answering Hard Rock related questions.
Occasionally, Hard Rock Social Casino will offer a specific promotion that gives you a chance of winning free Coins, so it is highly recommended that you regularly check our Hard Rock Social Casino reviews for the very latest bonus offers from the operator.
Whilst there is no enticing welcome offer, this Hard Rock Social Casino bonus review found that the range of opportunities to earn free Coins more than made up for this minor issue.
This is an area in which Hard Rock Social Casino performs extremely strongly and has the edge over the majority of other social casinos. Our Hard Rock Social Casino review found the operator’s website and app very easy to navigate. The vibrant brand colors give the site a welcoming feel, whilst the crowd noise and mechanical background noises do a great job of making you feel like you are in a real life casino.
The main page of the site is expertly designed with clear signposts pointing you towards the different types of games available. So whether you are looking for the latest online slots, table games or even the Hard Rock Social Casino poker section of the site, you are never more than a click away from your desired destination.
The peripheral information, such as customer service options, your account information and purchase options can be found via a menu located on the top right of the screen.
This Hard Rock Social Casino review found both the desktop and mobile versions of the site expertly designed and extremely easy to navigate, but like many of their rivals, such as the one featured in our House of Fun review, Hard Rock appears to be primarily geared up towards mobile customers.
‘Is Hard Rock Social Casino safe?’ is the key question you need to ask yourself when making payments at the operator. The good news is that our Hard Rock Social Casino reviews have always found the operator to be secure and safe.
In terms of payment options, deposits can be made via debit or credit cards, instant banking and various e-Wallet options. Rather than your deposit equating to real money in your account, deposits at Hard Rock Social Casino enable you to purchase Coin packages.
Unlike the majority of other casinos, Hard Rock Social Casino does not allow you to withdraw real money. Instead, you can convert your Coins into Heart loyalty points, which can be converted into real life rewards that will give you discounts and special offers at Hard Rock casinos.
Whilst the range of payment methods at Hard Rock Social Casino is not as extensive as at some online casinos, but there are still sufficient options to ensure that you can find a suitable method. All in all, another point in our Hard Rock Social Casino review.
Hard Rock Social Casino has an extensive Frequently Asked Questions section that will help you to find answers to the vast majority of queries you may have. This FAQ section, which can be accessed via the Help option on the main site menu, includes key information on issues such as buying Coin bundles, rewards, contests, and much more.
In the unlikely event that the FAQ section of the site does not provide you with a satisfactory answer to your issue, then you can submit a query via an online form. You should receive a reply within 24 hours. Alternatively, you can try contacting Hard Rock Social Casino via a direct message on their Facebook page.
Overall, whilst the range of customer service options at Hard Rock Social Casino is not as extensive as at some sites, the FAQ section is extremely detailed and, in most cases, will provide you with a quick and thorough answer to your issue.
Being a social casino means that Hard Rock is not subject to the same licensing regulations as traditional online casinos. This means that the site is completely legal in all 50 US states and the free gaming on the site comes under the same licensing jurisdiction as land based Hard Rock casinos.
In terms of site encryption, the site has SSL encryption powered by Amazon. This level of protection means that you can play on the site, completely safe in the knowledge that your data is 100% secure.
As part of the sign up process to the site, players have to verify their account. This includes age verification, which helps ensure that underage players (In other words, players under 21 years of age) can not sign up for the operator.
All of the casino games at Hard Rock Social Casino are subject to regular independent tests that verify the fairness of the games. These tests are carried out by industry-leading auditors and help to ensure that the games are 100% random.
In conclusion, we can say that the answer to the question ‘is Hard Rock Social Casino legit?’ is a definite yes.
As mentioned earlier in our Hard Rock Social Casino review, you cannot withdraw real money from the operator. Instead, you can earn real life rewards by winning ‘Heart’ loyalty points for completing specific tasks. Once you have accumulated enough Heart points, you can exchange them for a variety of rewards.
The best way of giving yourself the widest range of options for your rewards is to link your membership of one of the 12 land based Hard Rock casinos to your online account. This can be done either during the sign up process or by accessing the ‘your account’ section of the site.
In terms of the actual awards, you can convert your Heart points into real cash savings for land based Hard Rock casinos or other benefits such as discounts on hotel accommodation or savings at restaurants.
Because of this unique rewards system, players from outside of the United States can only play for fun on the site and have no option of winning real life regards.
In conclusion, this real life reward system may not be to everyone’s taste. If you live nowhere near a Hard Rock casino or are based outside of the United States, then discounts on Hard Rock hotel accommodation or merchandise may hold little or no interest for you. However, if you are a member at a Hard Rock casino or a regular visitor to the establishments, then the chance to make substantial discounts is likely to be very appealing.
Hard Rock Social Casino is a unique and compelling site. The payment system will divide players, but if the real life rewards are to your taste then you are in for a real treat playing at Hard Rock
The ease of use and superb range of games (see below) help make this a fantastic site to play. A few more customer service options would have been useful, but is a minor quibble and overall there is a lot to love here. In the opinion of this Hard Rock Social Casino review, this is one of the very best social casino sites on the market.