Brought to you by the same RSG group behind the famous Rivers casino, Sugarhouse online sportsbook and casino is their answer to the growing phenomenon of online casinos and betting. But what sets Sugarhouse apart from the crowd?
To answer that, we’ll be diving into the many facets of Sugarhouse’s sportsbook and casino in this Sugarhouse review. Starting with the gritty issues where we ask questions like ‘is Sugarhouse legit?’ and crucially, ‘is Sugarhouse safe?’. Once we’re past that, we can get into the meat of Sugarhouse’s sportsbook and casino offerings and have some fun.
Sugarhouse: Pros & Cons
- Attractive and simple bonus offer for new customers
- Regularly updated sportsbook special offers that keep things interesting
- Casino games with some natural polish, and remarkable variety
- Android support is available
- No horse racing is offered
When searching for a new online sportsbook, comparing bonuses is a bit like comparing school districts when shopping for a new house. We all know that every house has one, but a great school district is often a key selling point that can make or break a purchase. Conversely, if you’re looking at a house and you don’t hear a single word from your realtor about the local schools, it’s time to ask what they aren’t telling you.
Sportsbook bonuses are the same, so it’s always worth taking those extra minutes to ensure you know where you get the best deals. We can say confidently that the Sugarhouse welcome bonus is among the best. Their flagship offer matches up to $250 deposits for new users with the code 250MATCH. The bonus comes with an industry low 1x wagering requirement, making it among the most generous.
Looking for more great bonuses? We’d recommend looking at our Resorts Online Casino review or DraftKings review—we’ve got guides on their bonuses too!
In terms of aesthetics, it’s hard to fault Sugarhouse. Their platform is visually pleasing, with clean lines and a minimalist feel despite being full of features. The colors are subtle, pairing cool blues with warm amber-yellow accents. A calming, pale backdrop brings it all together without overloading your eyes with harsh contrasts.
As for the usability segment of our Sugarhouse review, no substantial obstacles were encountered when using the site. The interface is easy to parse, and placing a bet can be done in a few simple steps. Select a sport, a market, a wager amount, and a hitting bet.
One feature that boosts our Sugarhouse sportsbook review is the ability to switch odds display formats. A tool displays your winnings alongside your total return to avoid confusion.
Finally, Sugarhouse gets props for supporting android, an area where some sportsbooks and casinos can be lacking.
A key question for any Sugarhouse review concerns payment options. After all, customers want to have options that suit their needs. Luckily for us, Sugarhouse has some great options to pick from.
The standard online banking methods will work alongside VISA, Mastercard, and Discover cards. In addition, you can deposit via PayPal or cash using PayNearMe or even at the casino cage in Rivers.
This versatility is nice to see, though be mindful that some credit cards will add a cash advance charge on deposits. Keep in mind that there is a minimum deposit of $10.
Withdrawing your winnings is slightly more complex, with online banking taking 2–5 days to process and checks taking even longer. Cash withdrawals at the casino cage or withdrawals to your Sugarhouse Play+ card are immediate, but ideally, there would also be PayPal functionality available.
When answering a question like ‘is Sugarhouse legit?’ Customer service is one area worth looking at, as it can separate the top-class operators from the rest.
In this case, we have email support alongside a live chat support line that runs from 9:30 am to 2:00 am. The night owls appreciate the extended hours for live chat among us, who like to wager on foreign sports and events happening in awkward time zones.
It’s also worth remembering that New Jersey and Pennsylvania require you to be within state lines to wager. The app verifies this with location data, though it can be inaccurate sometimes, especially if you live close to the state borders. So be careful if you have any virtual bets to place, as being detected outside state lines will prevent you from doing so.
Sugarhouse online sportsbook and casino is a fully legal, licensed, and regulated platform in PA and NJ. The Pennsylvania Gaming Control Board and the New Jersey Division of Gaming Enforcement, respectively, are the governing bodies that regulate the Pennsylvania and New Jersey versions of the Sugarhouse online sportsbook and casino.
In addition, the games available on the website and app are tested by the technical labs associated with the two-state regulatory bodies to ensure the fairness and safety of the products.
The other facet of the platform’s security is the sign-up and age verification process. As is typical with online betting platforms in the USA, you will need personal details, such as your SSN and zip code. However, the process is relatively quick and painless. If you already have RSG accounts, such as Rush Rewards, you can link these for a faster sign-up.
Sugarhouse’s rewards system is called iRush Rewards. It’s a tiered system, with users accruing ‘bonus store points’ and ‘loyalty level points’ as they wager.
The ‘loyalty level points’ determine your rewards level, giving access to perks like VIP assistance, exclusive offers at Rivers casino, and much more. Customers can earn luxury accommodation and transport to the casino at the very top end.
Rewards are slightly different in the two states, so it’s wise to check the website to find precisely what’s available in your state.
‘Bonus Store points,’ on the other hand, serve as a resource each user can spend as they see fit in the bonus store. If you’ve ever been to an arcade with tickets, you’ll be familiar with the concept. Only now, instead of earning a pack of big league chew, you’re earning points towards bonus money or other perks on the Sugarhouse platform.
So is Sugarhouse legit? Taking a step back and assessing everything we’ve gone over in our Sugarhouse sportsbook review and Sugarhouse casino review, we can get a firm picture of where its strengths and weaknesses lie compared to, say, our Unibet review or William Hill review.
We have a sportsbook with incredible variety, a killer bonus, and exciting specials. Then add a casino with a mouthwatering selection of games and slots, great mobile integration, and a modern design. Sure, there are a few nitpicks, but on balance, we’d have to say this is a fantastic platform, earning one of our top review scores.