Unlike when we look at any sportsbook or online casino, the Omaze bonus is not the real focus here. Yet it will still be the first thing people look for when assessing whether or not to open an account at Omaze sweepstakes casino. First of all, you cannot make a deposit, you make a donation (more on that in the payments section), and when you do, you will receive 150 extra chances to win one of the prizes on offer.
There is a code to enter when you make that donation, which is emailed to you as soon as you verify your email address after you register with the operator. As you would expect, there are no wagering requirements to meet, and that makes it the simplest bonus we’ve come across. It is quite different from most other bonuses we look at, such as the one showcased in our recent Play Up review. One word of warning though – it is sorely lacking in many of the big bounties that typify bonuses you might find elsewhere.
With that in mind (and covered in our full bonus review in much more detail) this is not the type of bonus you would take as an alternative to a casino or sportsbook bonus, but a welcome and entertaining distraction to the more intense betting and playing environments elsewhere.
For that reason, we would recommend that you check out the terms and conditions yourself before signing up, because, as we’ve already stated, this won’t be like too much you’ve seen before.
Now we’ve established that this is not like a sportsbook or online casino, it should be no surprise that this operator’s site looks nothing like an Omaze online casino would, or anything else you might have seen elsewhere in that niche. That does not mean it is difficult to navigate, however, because it is not.
The layout differs from other sportsbooks and casinos, like the operator showcased in our LeoVegas reviews. Instead of sportsbook markets or rooms like you might find at Omaze poker, you have prize categories on which you can click to see what is on offer. The sections that are active at the time of this Omaze review are those concerning cars, houses and travel, with the areas dedicated to celebrity experiences and financial freedom (i.e. cash prizes) still a work in progress.
These offers are open to everybody and rely on the user to make the judgment on whether or not it’s a good idea to enter the sweepstake for any particular prize. For instance, if you lived in Austin, the chance of winning a house in Seattle might not be the most practical decision.
Entering the sweepstake
While this is a simple process, there are some details that are very important. To enter a sweepstake, you need to select the prize you want from the appropriate category (there are only really a dozen options to choose from in each section so navigating or searching is not a real issue) and clicking on the enter button.
You can then decide the number of entries you’d like by the size of donation you give to the cause that the sweepstake supports. You can enter without donating, but you have to give your details over, so they know who you are. Checking out is as simple as making an online purchase (more on that next) and that’s all there is to it.
Overall, this has more in common with an online shopping experience than a gaming or betting site, which means that there is very little chance anyone will be confused or bewildered by it. That said, as it doesn’t fit neatly into the online gambling niche, the chances of this site winning any industry awards is slim to none.
As mentioned above, this site does not fit neatly into the niche occupied by sportsbooks and online casinos, but instead bears more of a resemblance to an online shopping experience than anything else. The good news here is that almost everyone will be able to use this, but the bad news is that you are in effect making a purchase, so there will be no ‘winnings’ to be withdrawn in the conventional manner you might understand from using gambling sites.
So, once you have decided on the number of entries you’d like to make, they are added to your ‘cart’ and you checkout as you would with any other online purchase. Once you have entered your address details you are taken to the payment page where the payment methods accepted are Visa, Mastercard, Amex, Discovery, and PayPal. Google Pay is also available as a quick checkout method if you have that enabled and you are signed in.
Once you have checked out, you receive confirmations and any particulars that apply to the sweepstake you are part of, along with what will happen if you win. These are all handled differently, so there is no real process that can be judged as good or bad. This is nothing to worry about as clearly the process would have to be wildly different if you won a mansion in LA than it would be if you’d won a year’s supply of Coke.
Overall, this is as simple as making a purchase from an online retailer, where you are buying entries in the sweepstakes as opposed to any sort of physical product. We’ve all done that at one time or another, so the ease of this part of the process is a big plus for this Omaze review.
From what we’ve seen so far, you might also expect customer support to also be different to what you might find with an online casino or sportsbook, and you’d be right. While there is an email address so that you can contact them with pretty much any enquiry before you join, once you’re in, most of the heavy lifting is done by the support center.
This is the kind of FAQ section that many of the online casinos and sportsbooks should take a look at, and then go off and try and match it on their own sites because it really looks to have every base covered.
In fact, the answers to everything we could think of were there, but we raised a ticket anyway and the response from ‘Halley’ in the CS team (almost certainly a real person by the way) came within 10 minutes and answered the question to our satisfaction. With the large number of ‘donors’ active on the site at the time of the review, we expected a slower response, so the customer support at Omaze sweepstake casino gets the thumbs up from us.
Again, as this does not fit the sportsbook or online casino model you might be familiar with, there is no VIP customer support or any of the logjams you might get from a typical gambling operation regarding deposit and withdrawal problems. As you’ll see shortly, Omaze is available worldwide, so as well as US English, there are options for French, German, Russian, Japanese, Chinese, and Korean speaking customers.
As you know, for many online sportsbooks and casinos, there are a multitude of different measures to comply with depending on which state they are operating in, and in some states they are not allowed to operate at all. In addition, there are stringent rules they have to enforce to make sure that nobody who is not allowed to use the site has access.
While not exactly a free-for-all, this Omaze review found that there are state disclosures to read, and that these rules do not apply to Omaze who have no overall state restrictions and is technically available all over the world. When we contacted Omaze, they told us that “We’ve had winners from all over the globe, from places such as Nigeria, Bosnia, Serbia, Japan, South Africa, Namibia, Norway, Hong Kong, Jamaica, Czech Republic and New Zealand, to name a few.”
Again, the analogy with an online store is more precise here, and any restrictions in place might apply to a particular prize, rather than the overall operation. Omaze themselves are not listed as a public company, so are not on any stock exchanges, but rather are a private company who make a profit from running this sweepstake operation.
Rewards and loyalty programs are a vital part of any online casino or sportsbook operation. Just like the Fubo Sportsbook review, we looked closely at this element in this Omaze review. They help to facilitate and nurture an ongoing relationship with long-time customers, and keep new ones from disappearing after they have taken advantage of the welcome bonus. While there is a welcome bonus here, it is neither as large or as complicated as any you would find at a casino or sportsbook. Instead, Omaze must keep their customers happy from day one with a range of different offers landing in customers’ email inboxes.
So, while you aren’t part of any special VIP or loyalty program, once you are registered you could receive frequent emails with offers that are more like discount codes for online purchases than progressive rewards for returning players. For instance, you might be told of a new prize, the charity it supports and a special deal going where you would, for instance, get 1000 entries for the price of 800.
So, while this does not fit any model you might find at an online casino or sportsbook, it’s not something completely new and the rewards could even be more consistent than what you might get from a conventional loyalty program – so again, this aspect gets a favorable nod from this Omaze review.